- Shipping times will be affected during public holidays; manufacturers and couriers will limit their operations at these times. Unfortunately this is outside of our control. Normal service resumes immediately after each holiday.
- It can take a few days to follow order shipment before the Tracking number becomes active on the courier's system. If the information has not appeared on the courier's website, please try again later.
- Due to the high demand, Standard Shipping times have been extended to 7-15 days for Usa and 15-30 days for all other destinations in Latin america.
- Aquamar Store ships from different warehouses in and out the USA.
- Preparation for delivery (quality checks, packing, paperwork, etc.) usually takes 3-5 business days and is NOT included in the overall "shipping time".
- All packages have specific tracking information.
- You will receive an e-mail notifying you once your order has shipped. The email will include a unique parcel tracking number. The status of your order can be reviewed by clicking into "View your order"